News from wessels + van zyl inc…
Website of the Month: Turn Customer Complaints into Compliments with the HEART System
No matter how good your product and your service levels, the hard reality in business is that customer issues will arise. Perhaps they will be genuine problems or perhaps they are just...
Building in Security Estates: The ‘Persuasive Sting’ of Penalty Levies
"... had the respondent imposed more moderate penalties, it would likely not have had the desired effect, or put differently, the same persuasive sting for individuals of substantial means.”...
Why You Should Sign a Power of Attorney Before You Emigrate or Travel
If you are emigrating, or perhaps just going overseas for an extended holiday or work contract, you may well leave behind some form of “unfinished business”. Perhaps you own a property, other assets...
Creditors: How to Secure Your Claim with a Notarial Bond
You should always take as much security for your claims as you possibly can before advancing credit or lending money to a debtor. That’s because if your debtor fails and is “liquidated” (if a...
Dismissed for Criticising a Mine’s “No High Heels in the Workplace” Rule
“The evil in this case is the wearing of high heels as opposed to flat shoes. It is a case that pits sartorial elegance against health and safety at the workplace” (Extract from judgment below)...
Website of the Month: Four Key Areas in Your Strategic Planning
“Strategy is the art of carefully selecting where a business applies its focus and resources in order to achieve its ultimate aim. A large part of the work is in selecting what not to do rather than...